ANDROID

Which Android devices are currently supported?

Android devices currently supporting multi-touch:

  • nvidia SHIELD TABLET
  • nexus 6/9
  • KUKELE EKB328
  • Beelink R89
  • various MK903v

Although we have not performed sufficient testing for other Android devices, they may work with single-touch mode. 

Why does Google Play tell me that the ZKOO app is not compatible with my device?

Please contact us and let us know the specific Android device you are using.

How come my ZKOO doesn't work even after installation of the ZKOO app?

With our current beta release of the ZKOO application, on some Android devices only single-hand operation is supported. In this case, Single Touch mode must be selected in ZKOO settings.

Steps to change your settings to Single Touch mode:

  • Open the notifications menu and select ZKOO Settings. You can also launch ZKOO Settings from the apps overview window.
  • In the Advanced section, choose Interface Kind. Select Single Touch mode.
  • Return to the main ZKOO Settings screen and scroll all the way to the bottom. Choose Exit to quit out of the ZKOO app.
  • Launch the ZKOO application from the app tray.

Alternatively, on some Android devices the Camera View may not show up. In this case, the Camera View must be manually turned OFF in the ZKOO Settings.

Steps to turn OFF Camera View:

  • Open the notifications menu and set the middle settings icon to OFF.
  • You can also launch ZKOO Settings from the apps overview window, then under Camera View set Show Camera View to Hide.

If you still encounter issues, please contact us for further support.

Is ZKOO compatible with Remix Mini?

ZKOO works with Remix Mini only in Single-Touch mode. In this mode, neither the Camera View nor the Gesture Cursor will be displayed. Instead, a standard mouse cursor is displayed.

How come a traditional mouse cursor shows up instead of the Gesture Cursor?

A traditional mouse cursor will be displayed instead of the Gesture Cursor when using ZKOO with Remix Mini in Single Touch mode.


GENERAL

What can I do with my ZKOO?

ZKOO works by tracking the movement of your palms and translating it to mouse or touchscreen commands. This means games and applications that can be controlled by mouse or touchscreen can be controlled via ZKOO.

How do I connect my ZKOO to the TV?

Connect the ZKOO to your Windows PC or Android device. Then connect your device to the TV via HDMI. For detailed instructions, please see our Setup Guide.

What kind of gestures can ZKOO recognize?

ZKOO can recognize the movement of your palms and folding of your hands.

What types of games can I play with ZKOO?

ZKOO is compatible with hundreds of Android and Windows games that you can control via touchscreen or mouse. Some games are more suitable for gesture than others but you might be surprised by what type of games you are able to play with ZKOO.

Which applications can I control with ZKOO?

You can control many Windows & Android applications with ZKOO.

Can ZKOO be used as a webcam?

Yes, but only for video since ZKOO is not equipped with a mic. Also, webcam and Gesture Camera functionalities cannot operate simultaneously.


HOW TO USE ZKOO

How do I get started with ZKOO?

After setting up ZKOO according to the Setup Guide instructions, launch the ZKOO application and follow the Tutorial.

Is there a tutorial?

Yes, a tutorial automatically appears the very first time you launch the ZKOO application. You can always open the tutorial manually.

WINDOWS: In Settings > Basic, click Start Tutorial.

ANDROID: Open the notifications menu and choose ZKOO settings. In the Basic section, choose Start Tutorial.

You can also view our Tutorial videos here.

How do I remove the Camera View from the screen?

By default, the Camera View is set to appear anytime gesture control is not being used. You can change the setting to hide the Camera View at all times.

WINDOWS: Right-click on the ZKOO system tray icon and Camera View should show up in the context menu. Set the Camera View to OFF and the Camera View will disappear. You can toggle On/Off in the menu.

ANDROID: In the settings screen, set the Show Camera View setting to HIDE.

How can I change the cursor?

You can change the cursor in the Settings window.

WINDOWS: Right click the ZKOO system try icon and choose the Context Menu Settings.Change the Gesture Cursor Type.

ANDROID: Open the notifications menu and select ZKOO settings. Change the Gesture Cursor Type.

How do I stop using gesture control?

To terminate gesture control, slide your hands out of the Camera View. It is best to move your hands out to the sides of the screen then lower your hands.

What do the rectangular frames in the Camera View represent?

When ZKOO successful tracks your face, their should be a small frame shown around your head. There will also be two larger frames displayed both to the left and right of your face. This area represents the area in which ZKOO will track your hands.

What do the Red & Blue LED lights signify?

When the LED illuminates a RED color, it signifies ZKOO is connected to a power source but is not currently tracking any gestures. When the LED is BLUE, it means the ZKOO application is running and ready to track gestures.

I'd like to change the size and position of the Camera View on the screen.

WINDOWS: Select Enable Dragging & Enable Resizing in the Camera View Settings.

ANDROID: (Resizing) Open the notification menu and select ZKOO settings. Change the Camera View Size in the Camera View section. (Moving) Open the notification menu and select ZKOO settings. Turn on Enable Dragging in the Camera View section and drag the Camera View window to the desired location.

What are the different modes (Beginner, Standard, Fruit Ninja) and how do I decide which mode to use?

ZKOO has 3 preset modes to help you best control different types of games and applications.

"Beginner" mode has low sensitivity and does not allow you to cross left/right cursors. This mode is good for starting out and familiarizing yourself with gesture controls.

"Standard" mode is a setting that works well for controlling most games and applications. It is much more responsive + precise then beginner mode.

"Fruit Ninja" mode is special setting where ZKOO detects the speed of your hands to automatically make the cursor tap/click. In this mode, you can keep your palms open at all times and make fast movements to perform tap/click without folding your hands. By moving your hands slowly, you can still control the gesture cursor without tapping/clicking.


MISCELLANEOUS

What does "ZKOO" mean?

ZKOO (時空) is Japanese for space-time.

Where is ZKOO made?

ZKOO is engineered in Japan and manufactured in Taiwan.

Is ZKOO FCC certified?

Yes, ZKOO is FCC certified.


OPERATING ENVIRONMENT

Can ZKOO be used with a TV without HDMI ports?

As long as your Windows or Android device can connect to the TV, HDMI is not required.

Can I use ZKOO in the dark?

ZKOO cannot operate in complete darkness but can usually work in low light environments. Depending on the situation, the lighting from the TV display itself can be enough lighting for ZKOO.

At what distances can ZKOO be operated?

ZKOO was designed to be used in the living room so it works best at distances of 5-10 feet.

Which versions of Windows is ZKOO compatible with?

ZKOO is compatible with Windows 7 SP1, 8.1 and 10. Minimum hardware requirements: 2GB RAM, USB 2.0 port x1, and Internet connection.

Which Android devices is ZKOO compatible with?

Android devices currently supporting multi-touch:

  • nvidia SHIELD TABLET
  • nexus 6/9
  • KUKELE EKB328
  • Beelink R89
  • various MK903v

Although we have not performed sufficient testing for other Android devices, they may work with single-touch mode. 


SETTING UP ZKOO

How do I setup ZKOO?

Follow the instructions to setup your ZKOO in the Setup Guide.

Can I download the Setup Guide?

You may download a PDF version of the Setup Guide here.

Is it necessary to use the AC adapter and USB Y-Cable that comes with the ZKOO?

You only need to use the AC adapter and USB Y-cable if the USB power from your Windows or Android device is not sufficient to power ZKOO. For detailed instructions on how to use the supplied accessories, please refer to our Setup Guide.

How do I setup ZKOO for Windows?

You need to download and install the ZKOO application for Windows. Follow the setup instructions in the Setup Guide.

How do I setup ZKOO for Android?

You need to download and install the ZKOO application for Android. Follow the setup instructions in the Setup Guide.

How do I download the ZKOO app from Google Play?

Instructions for downloading our beta app from Google Play:

  • Access our Google Play beta application here
  • On the next page, click “BECOME A TESTER” button
  • On the following page, click the text link at the bottom of the page where it says “Download the ZKOO Beta app on Google Play”
  • This should take you to the Google Play store where you can click “INSTALL” to download the ZKOO app to your device. If you encounter a screen that says “No Item”, wait a few minutes and start over from Step 1

UPDATES

How can I update my ZKOO with the latest firmware?

Updated firmware & application is now available. Upon first launch of the application after installation, the firmware update will automatically be performed. Download the latest application here.