General

Android devices currently supporting multi-touch:
  • nvidia SHIELD TABLET
  • nexus 6/9
  • KUKELE EKB328
  • Beelink R89
  • various MK903v
Although we have not performed sufficient testing for other Android devices, they may work with single-touch mode.  ​
Please contact us and let us know the specific Android device you are using.

With our current beta release of the ZKOO application, on some Android devices only single-hand operation is supported. In this case, Single Touch mode must be selected in ZKOO settings.

Steps to change your settings to Single Touch mode:
  • Open the notifications menu and select ZKOO Settings. You can also launch ZKOO Settings from the apps overview window.
  • In the Advanced section, choose Interface Kind. Select Single Touch mode.
  • Return to the main ZKOO Settings screen and scroll all the way to the bottom. Choose Exit to quit out of the ZKOO app.
  • Launch the ZKOO application from the app tray.

Alternatively, on some Android devices the Camera View may not show up. In this case, the Camera View must be manually turned OFF in the ZKOO Settings.

Steps to turn OFF Camera View:
  • Open the notifications menu and set the middle settings icon to OFF.
  • You can also launch ZKOO Settings from the apps overview window, then under Camera View set Show Camera View to Hide.
If you still encounter issues, please contact us for further support.
ZKOO works with Remix Mini only in Single-Touch mode. In this mode, neither the Camera View nor the Gesture Cursor will be displayed. Instead, a standard mouse cursor is displayed.
A traditional mouse cursor will be displayed instead of the Gesture Cursor when using ZKOO with Remix Mini in Single Touch mode.
ZKOO works by tracking the movement of your palms and translating it to mouse or touchscreen commands. This means games and applications that can be controlled by mouse or touchscreen can be controlled via ZKOO.
Connect the ZKOO to your Windows PC or Android device. Then connect your device to the TV via HDMI. For detailed instructions, please see our Setup Guide.
ZKOO can recognize the movement of your palms and folding of your hands.
ZKOO is compatible with hundreds of Android and Windows games that you can control via touchscreen or mouse. Some games are more suitable for gesture than others but you might be surprised by what type of games you are able to play with ZKOO. For starters, check out the ZKOO homepage for a list of suggested games and apps.
You can control many Windows & Android applications with ZKOO. For a suggested list of apps to try, please visit the ZKOO homepage.
Yes, but only for video since ZKOO is not equipped with a mic. Also, webcam and Gesture Camera functionalities cannot operate simultaneously.
Register your e-mail at the bottom of the homepage and we will send you periodic updates on ZKOO.
After setting up ZKOO according to the Setup Guide instructions, launch the ZKOO application and follow the Tutorial.

Yes, a tutorial automatically appears the very first time you launch the ZKOO application. You can always open the tutorial manually.

WINDOWS: In Settings > Basic, click Start Tutorial.

ANDROID: Open the notifications menu and choose ZKOO settings. In the Basic section, choose Start Tutorial.

You can also view our Tutorial videos here.

By default, the Camera View is set to appear anytime gesture control is not being used. You can change the setting to hide the Camera View at all times.

WINDOWS: Right-click on the ZKOO system tray icon and Camera View should show up in the context menu. Set the Camera View to OFF and the Camera View will disappear. You can toggle On/Off in the menu.

ANDROID: In the settings screen, set the Show Camera View setting to HIDE.

You can change the cursor in the Settings window.

WINDOWS: Right click the ZKOO system try icon and choose the Context Menu Settings.Change the Gesture Cursor Type.

ANDROID: Open the notifications menu and select ZKOO settings. Change the Gesture Cursor Type.

To terminate gesture control, slide your hands out of the Camera View. It is best to move your hands out to the sides of the screen then lower your hands.
When ZKOO successful tracks your face, their should be a small frame shown around your head. There will also be two larger frames displayed both to the left and right of your face. This area represents the area in which ZKOO will track your hands.
When the LED illuminates a RED color, it signifies ZKOO is connected to a power source but is not currently tracking any gestures. When the LED is BLUE, it means the ZKOO application is running and ready to track gestures.

WINDOWS: Select Enable Dragging & Enable Resizing in the Camera View Settings.

ANDROID: (Resizing) Open the notification menu and select ZKOO settings. Change the Camera View Size in the Camera View section. (Moving) Open the notification menu and select ZKOO settings. Turn on Enable Dragging in the Camera View section and drag the Camera View window to the desired location.

ZKOO has 3 preset modes to help you best control different types of games and applications.

"Beginner" mode has low sensitivity and does not allow you to cross left/right cursors. This mode is good for starting out and familiarizing yourself with gesture controls.

"Standard" mode is a setting that works well for controlling most games and applications. It is much more responsive + precise then beginner mode.

"Fruit Ninja" mode is special setting where ZKOO detects the speed of your hands to automatically make the cursor tap/click. In this mode, you can keep your palms open at all times and make fast movements to perform tap/click without folding your hands. By moving your hands slowly, you can still control the gesture cursor without tapping/clicking.

ZKOO (時空) is Japanese for space-time.
ZKOO is engineered in Japan and manufactured in Taiwan.
Yes, ZKOO is FCC certified.
As long as your Windows or Android device can connect to the TV, HDMI is not required.
ZKOO cannot operate in complete darkness but can usually work in low light environments. Depending on the situation, the lighting from the TV display itself can be enough lighting for ZKOO.
ZKOO was designed to be used in the living room so it works best at distances of 5-10 feet.
ZKOO is compatible with Windows 7 SP1, 8.1 and 10. Minimum hardware requirements: 2GB RAM, USB 2.0 port x1, and Internet connection.
Android devices currently supporting multi-touch:
  • nvidia SHIELD TABLET
  • nexus 6/9
  • KUKELE EKB328
  • Beelink R89
  • various MK903v
Although we have not performed sufficient testing for other Android devices, they may work with single-touch mode. 

ZKOO is not yet available for sale. To be notified when ZKOO becomes available for purchase, register your e-mail at the bottom of our homepage.

Follow the instructions to setup your ZKOO in the Setup Guide.
You may download a PDF version of the Setup Guide here.
You only need to use the AC adapter and USB Y-cable if the USB power from your Windows or Android device is not sufficient to power ZKOO. For detailed instructions on how to use the supplied accessories, please refer to our Setup Guide.

You need to download and install the ZKOO application for Windows. Follow the setup instructions in the Setup Guide.

Updated firmware & application is now available. Upon first launch of the application after installation, the firmware update will automatically be performed. For more information, please refer to the Windows Update page.

You need to download and install the ZKOO application for Android. Follow the setup instructions in the Setup Guide.

Updated firmware & application is now available. Upon first launch of the application after installation, the firmware update will automatically be performed. For more information, please refer to the Android Update page.

Instructions for downloading our beta app from Google Play:
  • Access our Google Play beta application here
  • On the next page, click “BECOME A TESTER” button
  • On the following page, click the text link at the bottom of the page where it says “Download the ZKOO Beta app on Google Play”
  • This should take you to the Google Play store where you can click “INSTALL” to download the ZKOO app to your device. If you encounter a screen that says “No Item”, wait a few minutes and start over from Step 1
Updated firmware & application is now available. Upon first launch of the application after installation, the firmware update will automatically be performed. For more information, please refer to the Android Update page.
Updated firmware & application is now available. Upon first launch of the application after installation, the firmware update will automatically be performed. For more information, please refer to the Setup Guide.

Troubleshooting

Android devices currently supporting multi-touch:
  • nvidia SHIELD TABLET
  • nexus 6/9
  • KUKELE EKB328
  • Beelink R89
  • various MK903v
Although we have not performed sufficient testing for other Android devices, they may work with single-touch mode.  ​
Please contact us and let us know the specific Android device you are using.

With our current beta release of the ZKOO application, on some Android devices only single-hand operation is supported. In this case, Single Touch mode must be selected in ZKOO settings.

Steps to change your settings to Single Touch mode:
  • Open the notifications menu and select ZKOO Settings. You can also launch ZKOO Settings from the apps overview window.
  • In the Advanced section, choose Interface Kind. Select Single Touch mode.
  • Return to the main ZKOO Settings screen and scroll all the way to the bottom. Choose Exit to quit out of the ZKOO app.
  • Launch the ZKOO application from the app tray.

Alternatively, on some Android devices the Camera View may not show up. In this case, the Camera View must be manually turned OFF in the ZKOO Settings.

Steps to turn OFF Camera View:
  • Open the notifications menu and set the middle settings icon to OFF.
  • You can also launch ZKOO Settings from the apps overview window, then under Camera View set Show Camera View to Hide.
If you still encounter issues, please contact us for further support.
ZKOO works with Remix Mini only in Single-Touch mode. In this mode, neither the Camera View nor the Gesture Cursor will be displayed. Instead, a standard mouse cursor is displayed.
A traditional mouse cursor will be displayed instead of the Gesture Cursor when using ZKOO with Remix Mini in Single Touch mode.
Please reach out to us directly on our Contact page.
  • Make sure ZKOO's LED is blue and the USB Y-cable is connected to your Windows or Android device.
  • Try removing and re-inserting the USB Y-cable into your device.
  • Check to make sure the light turns blue after the initial red light that appears.

WINDOWS: Check if the Camera View is set to Hide Camera View mode. To change the Camera View display settings, right click the ZKOO icon in the system tray and check in the Context Menu. If the Camera View is set to OFF, change it to ON.

ANDROID: Choose the ZKOO settings window from the notification menu. Check if the Show Camera View settings is set to Show.

*When using ZKOO with Remix Mini, the Camera View is not displayed.

  • Remove any articles that covers your face such as masks.
  • If your bangs are covering your eyebrows, move them aside to show your brows.
  • If ZKOO is still not detecting your face, follow the Setup Guide to make sure ZKOO is setup correctly.
  • Watch the tutorial video to make sure you are following the correct steps to get ZKOO to detect your hands.
  • Look in the Camera View to see if there are blue rectangular frames next your face. If you do not see the blue frames, you are probably too close to ZKOO.
  • Make sure you are at least 5 feet away from ZKOO. The optimal operating distance for ZKOO is 5-10 feet.

If the room in which you are using ZKOO uses fluorescent lighting, you must adjust the Power Line Frequency settings. If you Camera View is flickering change the Power Line Frequency to the alternate mode.

WINDOWS: Change the Camera Frame Per Second in Settings > Advanced

ANDROID: Open the notifications menu and choose ZKOO settings. In the Advanced section, choose Camera Frame Per Second"

If the cursor feels slow, try changing the Gesture Cursor display setting.

WINDOWS: Under Setting > Advanced 2, set the Gesture Cursor Drawing Frequency to 60FPS or 30FPS.

ANDROID: ZKOO settings -> Advanced Section -> set the Cursor Drawing Frequency to Slow

This means you are in "Beginner" mode. To allow your cursors to cross, either choose "Standard" or "Fruit Ninja" mode.
This means you are in "Fruit Ninja" mode. To tap/click with your cursor, either choose "Beginner" or "Standard" mode.
Lower your elbows toward your ribs and bring your hands closer to your shoulders. Everyone is different, so try a few positions and see which one is most comfortable for you.
After changing any settings, please return to the home page once too allow the settings to update.
Restart the ZKOO application. Open the notification bar and choose Exit from the ZKOO menu. After exiting out, re-open the ZKOO application from the app tray.

This issue has been resolved with the latest application update (version 0.9.8120.0). Please update your ZKOO app via Google Play.

A new firmware update has been released as well. Upon first launch of the new ZKOO app after installation, the firmware update will automatically be performed. For more information, please refer to the Android Update page.

Windows: Click the Exit button in the top right corner of the screen.

Android: After the "EULA -> Setting" video ends, you will have the option to either "Start" or "Skip" the Tutorial. Choose "Skip".

Certain Android devices are not compatible with ZKOO and therefore cannot recognize the connection. Currently, the devices below are fully supported by ZKOO. We will continue to add to the list as more devices become compatible.
  • Shield Tablet
  • Nexus 6/9
  • KUKELE EKB328
  • Beelink R89
  • various MK903v
Some Android devices have issues displaying the Camera View. The devices listed below are capable of displaying the Camera View. However, on any device not listed below, an empty black screen will be displayed.
  • Shield Tablet
  • Nexus 6/9
  • KUKELE EKB328
  • Beelink R89
  • various MK903v
Since Chromecast has some lag between the device and TV, controls with ZKOO will be delayed as well.

If you are using Windows 7, sometimes the Flick practice in the Tutorial does not work. Try restarting the ZKOO application.

Steps to restart the ZKOO application:
  • Quit the Tutorial
  • Exit the ZKOO Host Application(Click on the Camera View and choose Exit or Right click on the ZKOO icon in the Task tray and Exit)
  • Re-open the ZKOO host application
The Tutorial is designed for practicing gesture with one hand only. You will be able to use two hands once you complete the Tutorial.
If you disconnect ZKOO while gesture control is in progress, the Gesture Cursor will remain. By re-connecting the ZKOO device, you will be able to make the cursor disappear.
There are rare cases where the cursor stays on the screen even after you lower your hands. If this occurs, simply cover the ZKOO camera lens with your hand. The cursor on the screen should disappear immediately.
Have the child move closer to ZKOO and try again. Since a child's hand is relatively smaller, sometimes ZKOO will detect better up close.
First, check to make sure ZKOO's USB cable is connected to the USB port on your WIndows or Android device. If ZKOO is still not detected by your device, use the supplied USB Y-cable and AC adapter. Follow the Setup Guide to learn how to connect your ZKOO using the USB Y-cable and AC adapter.
Check to make sure ZKOO is properly connected using the supplied USB Y-cable and AC adapter. Follow the Setup Guide to learn how to connect your ZKOO using the USB Y-cable and AC adapter.
Check to make sure ZKOO is properly connected using the supplied USB Y-cable and AC adapter. Follow the Setup Guide to learn how to connect your ZKOO using the USB Y-cable and AC adapter.